SHIPPING POLICY

1. Shipping Information

2. Shipping Method

3. Shipping Duration

4. Lost Order and Undeliverable Shipment

5. Customs Duty & Sales Tax

6. Delivery & Duration

7. Stock availability




1. Shipping Information

- Shipping charges is flat rate at US $ 6.99 worldwide with quantity purchased of 1 to 6 titles. Each VCD listed at BestSoccerShop.com is considered as 1 single title.

- if the quantity of VCDs exceeded 6 titles, you will be charged another US $6.99.

-We ship to almost any countries however, several remote shipping countries or towns would involve additional charges. This additional charges would be informed to the customer to obtain prior consent for shipment before the order are shipped.

Back to Top



2. Shipping Method

Shipping is usually done through International Registered Airmail which does not provide tracking facilities. All orders are with shipping guarantee of 25 Days. We will resend the package once if customers fail to receive the order within 25 days.

Back to Top



3. Shipping Duration

Shipping duration varies from one destination to another which usually takes 1-3 weeks.

USA - Canada & South America : orders can be expected to arrive within 10 - 15 days (Metropolitan areas). ( ** for Non-metropolitan areas, delivery time is approximately 12-20 days )

Europe : orders can be expected to arrive within 10 - 15 days.

Australia and Newzeland : orders can be expected to arrive within 10 - 15 days.

Asia : orders can be expected to arrive within 7 - 12 days.

** Some backorder and hard to find items--may require 2-3 days more.

Back to Top



4. Lost Orders and Undeliverable Shipment

Lost orders

If you don't received your order within 25 days after the order shipped, please contact BestSoccerShop@yahoo.com

All shipping is done by registered airmail. We will trace your order to find out what happened (only retained by us). In the event of loss the lost order will be reshipped one time only, by registered airmail. Also, registration is not insurance, and the full value of the lost goods is unlikely to be recovered.

Delivery of the replacement order is NOT guaranteed (we guarantee to ship it, but cannot guarantee that it will arrive). If you have two consecutive orders go missing, there is probably something seriously wrong with your local postal delivery or customs procedure, and you are advised to contact your local mail service. No refund No refund is given for lost orders.

Undeliverable Shipment

Usually the parcel will be shipped back to our office if it cannot be delivered. We will contact you via provided email and resend the parcel only once without any charge.

Back to Top



5. Custom duty and sales tax

Some destination countries collect customer duties or sales tax for Video CD titles coming into their countries. All customers are required to check with their local authorities on this issue and the customers are responsible to pay any incidental charges for custom duties or sales tax.

Back to Top



6. Delivery and confirmation

You are expected to receive two emails when you place an order. First, you will receive an email confirming your order from CCNow (usually this email will reach you within 1~3 hours after you submitted order). Second, BestSoccerShop.com will send you shipping confirmation email when the parcel is shipped.

Back to Top



7. Stock availability

All titles appear on our site are available at the moment of publishing and you could make purchase and receive your order in time. However, in certain occasion, the title may run out of stock when you have made the purchase. We will send email to inform you out of stock title and the order will pending your further instruction for shipment. You could either choose to ship all your order once the title is available (in general, we will take around 1-2 days to confirm whether the availability of the title) or, you could instruct us to ship the existing titles or get a replacement title.

Back to Top